How can I find out more about Sprout products and food allergies? 

If your food allergies require more details to determine whether you can safely consume any Sprout products, please contact us by email at info@sproutorganics.com

Where can I find out what ingredients are in my favorite Sprout products? 

A full list of the most up-to-date ingredients can be found on each of our product labels. 

The package design is different from what is on the website, why? 

Sprout Organics is currently in the middle of updating the Sprout branding which includes a new look for all our product packaging. We are still producing products in both past and new packaging artwork and will transition fully to the new packaging within the next year. The website is currently showcasing new packaging. 

What is the shelf life for Sprout products? 

We want to provide the best tasting products for our consumers. Therefore, each Sprout product has a “best by” date printed on the package. When you order from SproutOrganics.com, all products will have a minimum of 60 days shelf life remaining. 

How long are Sprout puree products good for after opening? 

We recommend that you refrigerate the product after opening and consume within 24 hours. 

Why are heavy metals in food?  

Heavy metals, including iron, arsenic, cobalt, lead, mercury, copper, and cadmium are naturally occurring in the earth’s soil from thousands of years of natural geological and volcanic processes. When any kind of plant is grown in any type of soil, the roots absorb the elements in the surrounding soil, and they end up in the harvested produce. Certain types of produce take up more of a certain element than others in the soil, so the best option is to enjoy a wide variety of fruits, vegetables, and grains for a well-rounded diet.

How do we meet testing standards? 

We vetted several qualified third-party laboratories to make sure we found one that met our standards.  This lab meets proficiency levels the AB899 and Rudy’s Law Legislative requirements of quantifying at least 6 micrograms a toxic element to 1 kilograms of food. They also meet the requirement of a z-score that is less than or equal to, plus or minus 2. What does this mean? They are as accurate as presently scientifically possible. We send out samples for testing at their lab, they run the tests, and the results are posted without alteration. 

How do I access test results?  

With Sprout Organics, it’s simple! Locate and scan the QR code on the back of any product with your smartphone. From there, you will be able to enter the lot code and get results for that specific batch. 

Why doesn’t my product have a QR code? 

All our products that are made on or after January 1, 2025 will have the QR code available. If you do not see a QR code, it was produced prior to that date. We have set standards and have been testing our products for Heavy Metals long before this deadline. So, not to worry! Your pouch is safe for your little one! If you’d like, you can request the testing results for your product by emailing us at info@sproutorganics.com with the specific product name and the LOT code that should be stamped on the outside of the package. 

Do you still have questions?  

Click here to view our page dedicated to answering all your questions about Heavy Metals and Testing! If you still don’t see an answer to your questions, you can email us at info@sproutorganics.com

How do I know how much to feed my baby at mealtimes? 

When you begin, you are introducing your baby to the idea of eating something other than breast milk or formula, more than supplementing your baby's diet. For that reason, it is not necessary for your baby to eat a certain amount at first. Your child should show readiness signs that they are ready to begin solids (discuss these with your pediatrician), and one of those signs is the ability to turn their head. This ability enables your child to signal you by turning away from the spoon.

Babies differ so much in their preferences and their readiness for solids that it's difficult to make hard and fast rules about the consistency, amount, and type of solid foods to offer. You and your pediatrician should discuss your individual child's needs as they grow and develop. 

When Should I Feed What? 

Our Simple Starts Pouches are just that, simple! These recipes are intended for babies 6+ months. They have a thinner consistency and only contain 3-4 ingredients to help your little one explore new flavors. 

The rest of our pouches, snacks, and meals are designed to grow with your family. The recipes offer more complex flavors, textures, and help meet your little sprout’s nutrition goals. 

Every kiddo explores food in their own way and at their own pace! Each bite matters, that’s why we pack our products full of nutritious ingredients. If you have specific questions about your child’s readiness to try new foods, we always recommend you consult with your pediatrician. 

What is the best way to serve Sprout's recipes? 

Sprout Organics squeezable pouches can be squeezed onto spoon or into a bowl to serve younger babies. Older babies and toddlers may enjoy holding the pouches themselves for self-feeding.  

Where should I store unopened pouches, snacks, and meals? 

Please follow the storage recommendation on the packaging. 

Unopened pouches should be kept at room temperature, like in your cupboard or pantry. We don't recommend exposure to freezing or excess heat. Freezing is unnecessary and is not recommended because it can cause changes in texture, or separation.

Refrigeration is not necessary unless the pouch has been opened and then the pouch must be refrigerated and then discarded after 24 hours.  

How can we get in touch? 

Email us anytime at: info@sproutorganics.com 

What are the company's values and how does that affect your business practices? 

Since 2008, we’ve been on a mission to empower parents everywhere by providing convenient options made with only the highest quality ingredients. Our goal? To give your growing sprout a wholesome head start. 

The Sprout Difference: Three Simple Promises

#1 Quality, Organic Ingredients: We believe in transparency. We test our ingredients and the final product before our snacks, meals, and pouches make it to shelves and into your home. No shortcuts, no compromises—just pure goodness for your little one.  

#2 Simply Convenient: We understand the challenges of parenthood, and we’re here to help. Our shelf-stable mealtime solutions are designed to fit seamlessly into your busy life. From convenient pouches and snacks to two-minute meals, we’ve got you covered.    

#3 Building Healthy Habits: We're dedicated to nourishing your little sprouts starting with the earliest stages. Parents can trust that we’re here every step of the way to support healthy growth and encourage wholesome eating habits for a lifetime.  

Our goal is to make it easy to build healthy habits by starting with quality, organic ingredients. So, join us on this journey! 

Shipping Information & Tracking 

We'll ship your order to the requested address. Please verify your shipping information during checkout. We cannot guarantee we will be able to make updates to your shipping information before the order ships out. Shipments will arrive 5-10 days post purchase date. No expedited shipping available. 

A shipment notification email will be sent out to the email address included within the order including a tracking number when your order ships. This will provide specific information about the scheduled delivery of your order. 

Returns 

Our #1 goal at Sprout Organics is to provide you and your family with the highest quality products. If for any reason you are not completely satisfied with any of our products, please notify our customer service team at info@sproutorganics.com within 20 days of receiving your product(s). Sprout may issue a replacement product or credit to use on future purchases. 

Sprout does not accept food item returns. Instead, we recommend donating to a friend, family member, or your local food bank! 

In the event our product is delivered with a quality concern, please provide the following details to our customer service team:

1. Online order number
2. Description of issue
3. Images of defective product and lot code information (normally found on the back or bottom of product). 

If Sprout determines that a refund is in order, refunds are processed within approximately five to ten business days of your notice to our customer service team. Your refund will be credited back to the same payment method used to make the original purchase on the sproutorganics.com website. 

Why should I subscribe? 

Two words: Simplicity and Savings. Save 15% EVERY TIME, plus, keep your pantry stocked without having to reorder every time you run out. 

What is it and how does it work? 

Subscribe & Save is simply a product subscription program through SproutOrganics.com. You set the frequency (how often you want to receive the products), and we deliver!

How can I make changes? 

You’ll get an email after you purchase from Sprout Organics (info@sproutorganics.com) with a link to the customer portal to manage your subscription frequency, change the products you receive, update your order date, or cancel anytime. Alternatively, you can just contact us via email and we’ll set you up. 

If you want to change or cancel your monthly subscription, you can do this instantly through the customer portal. If you are submitting this request through our customer service team, this request for changes needs to be submitted 3-5 days prior to the next fulfillment.

How will I know when my next order is coming? 

No surprise charges to your card, you'll receive a notification 3 days before each reorder is completed. 

You can log into the customer portal using your link at any time to check on upcoming order dates within the next 90 days. 

How does it work? 

It's simple! Sign up, share your link. When your friend makes a $60+ purchase using your code, they'll save $20! After a few days, you'll receive your own code for $20 off your next $60+ purchase.

How do I sign up? 

Go to this link to sign up and get your referral link! And make sure you are subscribed to our emails to make sure you are notified when you receive referral purchases and more. 

What are the rules? 

This is also pretty simple. We have a review period where we can identify & disqualify any purchases that seem suspicious of fraud. For a referral to qualify, your referred friend must have different details than yours (ex: address, email, or phone number). 

Whether online or in store, we make it easy for parents everywhere to give their little sprout a head start in life! You can shop online on SproutOrganics.com or Amazon.com. We are also in retailers nationwide and online, view our full list here. 

Want to carry Sprout Organics at your store? 

We want to hear from you! Send us a message at sales@sproutorganics.com. Please include your store’s name, location(s), your name and position within the store, and any distributors you work with.